Access Policy

All TERN services are openly accessible. However, some services require users to register with the Australian Access Federation (AAF) or Google. Registration is free, but the system owners have the right to accept or reject any user. 

Copyright

Copyright and other rights in the material included in any of the TERN applications may belong to Terrestrial Ecosystem Research Network (TERN) at the University of Queensland or third parties. Logos are used with consent. The content contained within any TERN web applications is accessible under licenses specified by data providers. Please refer to specific permissions associated with a particular content for relevant terms of use. 

Disclaimer

TERN services are provided on an “as-is” and “as available” basis. Users use any TERN services at their discretion and risk. They will be solely responsible for any damage or loss whatsoever that results from such use including use of any data obtained through TERN and any analysis performed using the TERN infrastructure.

Web links to and from external, third party websites should not be construed as implying any relationships with and/or endorsement of the external site or its content by TERN.

If you have any concerns about the integrity of the data or website content, please inform us via email. 

Privacy Statement

All TERN web applications, services and privacy are administered by the University of Queensland Privacy Policy. The policy can be accessed here at UQ’s Website Terms of Use. 

When uploading datasets to TERN portal, personal information of the dataset owners and contributors will be collected and stored by TERN and disclosed in order for contributors to be correctly acknowledged and contacted by dataset users in case of queries.

Email Subscription

Some services require an email subscription. For example, all the new and existing users registered to use the TERN CoESRA Virtual Desktop will be subscribed to the platform users’ mailing list by default.  We may send emails to communicate about scheduled CoESRA maintenance and downtime. If you do not wish to receive such communication, follow the unsubscribe instructions contained in the emails.

User Responsibilities

When you are granted access to use TERN services, software and resources, the user accepts the following responsibilities:
  • Users are responsible for maintaining the confidentiality and security of your account details. If users are aware of any unauthorised use of your account, you should notify TERN immediately on esupport@tern.org.au.
  • Users will use all resources ethically, legally and respect all intellectual property rights.
  • Users are required to acknowledge and attribute the use of TERN resources, including published data, services (including the TERN-ANU landscape visualiser and the TERN SHaRED data submission tool) and analytical platform (TERN CoESRA Virtual Desktop).
  • Users agree not to duplicate or use copyrighted software without proper authorisation.
  • Only users who have registered and provisioned the TERN CoESRA Virtual Desktop should use the system. The virtual desktop should be released if it is not in use.
  • Users agree to report technical and access issues to the TERN Help Desk.
 

Use Acknowledgement

TERN provides all its data, tools and services under open access policy on an “AS IS” basis, without any warranty. Reporting on the use of data, tools and services is one of the performance indicators for TERN. Therefore, any users of TERN data are required to clearly acknowledge the source in the following format:

General Acknowledgement:
“This work is supported by the use of Terrestrial Ecosystem Research Network (TERN) infrastructure, an Australian Government NCRIS enabled project.”.

General Data Acknowledgement:
“Data was sourced from Terrestrial Ecosystem Research Network (TERN) infrastructure, an Australian Government NCRIS enabled project.”.

Data users are requested to use the citation information provided in the collection metadata to credit relevant people, organisations involved in the data collection.

Maintenance Policy

We work hard to maximise uptime for all TERN data services and platforms and minimise downtime when the systems undergo maintenance.

Downtime

Scheduled
Scheduled downtime is for preventative maintenance or major upgrades and will often require coordination and engagement with vendors or consultants.

Emergency 
Emergency downtime occurs in response to an existing error or problem in a system. If the error or problem worsens and threatens system operations, an emergency downtime may be required to resolve the issue.

Unexpected (Outage)
An unplanned downtime is a system outage resulting from a hardware or software failure.

TERN will make best effort to communicate any downtime with users. However, resolution time may varies depending on the complexity and dependency on the third-party cloud resource providers.

Use of Services and Platform

The TERN CoESRA Virtual Desktop collects statistics on the of number of users accessing the desktop and general user trends at an aggregate level to improve web performance, web services, website maintenance, and meeting reporting requirements to the funding body.

TERN may also use site visit information for security audits to protect against threats from hackers, and for other law enforcement and security purposes.

Changes to Terms

We may change these terms and any supplemental terms on the TERN website at any time without any notice. If there are inconsistencies between these terms and any additional terms, these terms will take precedence unless otherwise indicated.

Acknowledgements

TERN Data Submission tool (SHaRED)
We acknowledge initial development of the tool by the Institute for Marine and Antarctic Studies (University of Tasmania) and subsequent work co-funded by NCRIS-enabled Research Data Services (RDS).

Version 1 and 2 of SHaRED were developed by University of Adelaide with funding from NeCTAR, an NCRIS-enabled project.

TERN CoESRA Virtual Desktop
CoESRA was partially funded by the NCRIS-enabled Australian Research Data Commons (ARDC) through the Data Enhanced Virtual Lab (DeVL) program.

TERN-ANU Landscape Data Visualiser
This product is developed in collaboration with the Centre for Water and Landscape Dynamics, The Australian National University.